Standard Practices
Cautionary Tales
- Software Engineering
- User Documentation
- System Administration
- A cautionary tale [long] John DeTreville in Risks Digest Volume 11: Issue 30: 1991-03-18: interaction of atypical dependencies with updates that affected those dependencies, creating "ringing" in configuration
- User interfaces
- Network Solutions, Inc: "a study in persistent incompetence"
Office Layout
Miscellaneous